We offer in-home assessments to understand your unique requirements and create a customised care plan tailored to your specific needs.
Our care packages are entirely personalised and designed to cater to each client’s unique needs. We conduct in-person assessments to determine these needs and services can range from 30 minutes of care to full-time live-in care. Whether you require several hours of care a day or just a few hours weekly, we ensure that both the care duration and the Carer is perfectly matched to your specific care plan.
Our commitment to client-focused care begins with in-person assessments, guaranteeing the precise development and mutual agreement of your care plan. In emergency situations, we can act swiftly, striving for a 24-hour response when you need us most. A comprehensive written assessment will be provided, outlining the specific care requirements and the support the team will provide to ensure personalised care delivery.
Once we commence our services, the convenience of managing administrative tasks is at your fingertips through our Family Portal. This platform offers access to regular notes exchanged between the client, Carer, family, and our support team.
Your Brighter Days Care plan undergoes regular reviews conducted by your client support manager. These recurring assessments are crucial for identifying and accommodating any evolving care needs.
We place great importance on maintaining open communication with the client’s family. We strive for complete transparency, adjusting our approach based on the client’s preferences.
While our Carers are not nurses, they are capable of undertaking delegated nursing tasks and maintain close collaboration with healthcare professionals, including health visitors, district nurses, GPs, hospital, and hospice staff. In the case of medical requirements, the Carer will first report to their support manager. This allows us to facilitate healthcare appointments, make referrals for occupational health services, and address other medical needs as necessary.
